Workplace Investigations Lead

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About the position

Join Millennium Print Group as a Workplace Investigations Lead! We're looking for a Workplace Investigations Lead to join our team in Raleigh, NC. If you're passionate about employee relations, workplace integrity, compliance, and conducting fair and thorough investigations, this is your opportunity to help foster a respectful, safe, and inclusive workplace at one of the world's leading trading card manufacturers. Summary The Workplace Investigations Lead is responsible for leading MPG's workplace investigations program and serving as the organization's subject matter expert in workplace investigations and employee relations matters. In this role, you will partner with Human Resources, Legal, Safety, Security, Compliance, and Operations teams to conduct complex investigations, mitigate organizational risk, and promote a culture of integrity, respect, and accountability. This position plays a critical role in ensuring consistent application of company policies and maintaining a positive workplace environment.

Responsibilities

  • Lead complex workplace investigations involving employee misconduct, harassment, discrimination, retaliation, ethics concerns, workplace violence, and policy violations.
  • Develop and maintain workplace investigation standards, case management practices, and documentation requirements.
  • Conduct interviews, collect and analyze evidence, and prepare comprehensive investigation reports and findings.
  • Partner with HR, Legal, Safety, Security, Compliance, and Operations leaders to resolve sensitive workplace matters.
  • Recommend corrective actions and preventative measures that align with company policies and business objectives.
  • Escalate matters involving fraud, security concerns, intellectual property issues, regulatory risks, or potential criminal activity when appropriate.
  • Monitor trends and identify opportunities to improve workplace practices, policies, and compliance efforts.
  • Deliver training related to complaint handling, workplace investigations, documentation, and escalation protocols.
  • Support ethics reporting programs, whistleblower activities, and compliance initiatives.
  • Maintain investigation records and documentation in accordance with privacy, legal, and records retention requirements.
  • Provide consultation to leaders on employee relations issues, workplace investigations, and organizational risk management.

Requirements

  • Bachelor's degree in Human Resources, Business, Criminal Justice, Legal Studies, Organizational Leadership, or a related field, or equivalent experience.
  • 5+ years of workplace investigations, employee relations, compliance, security, or corporate investigations experience.
  • Experience investigating matters within manufacturing, logistics, industrial, warehouse, or distribution environments.
  • Experience supporting hourly, contingent, temporary, and contract workforces.
  • Demonstrated experience handling sensitive and confidential matters.
  • Strong interviewing, fact-finding, documentation, and report-writing skills.
  • Knowledge of employment law, employee relations practices, and workplace investigation methodologies.
  • Excellent analytical, organizational, and critical-thinking skills.
  • Strong communication and stakeholder management abilities.
  • Ability to remain neutral, objective, and professional during sensitive investigations.
  • Ability to manage multiple priorities and investigations simultaneously.
  • Strong judgment, discretion, and confidentiality practices.
  • Ability to influence and collaborate across all levels of an organization.

Nice-to-haves

  • Multi-site and/or 24/7 operational environment experience preferred.
  • Professional certifications such as SHRM-CP, SHRM-SCP, PHR, SPHR, CFE, AWI Workplace Investigator Certificate, or similar credentials are preferred.

Benefits

  • Competitive Compensation
  • Annual Bonus Eligibility
  • Medical, Dental, and Vision Coverage
  • 401(k) with Company Match
  • Paid Time Off and Paid Holidays
  • Career Development Opportunities
  • Employee Assistance Program
  • Wellness Programs
  • 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
  • 401(k) Plan with up to a 6% (dollar for dollar) Employer match
  • Health Savings/Flexible Spending Account options
  • Paid time off, including 10 company-paid holidays, plus 1 floating holiday
  • Comprehensive relocation package available for qualified candidates
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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