Senior Technical Program Manager - Confluent (Remote)

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Introduction At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society.

Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation.

With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM’s product and technology landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world. With Confluent, data doesn’t sit still.

We put information in motion, streaming in near real time so organizations can react faster, build smarter, and deliver experiences as dynamic as the world around them.

Your Role And Responsibilities About the Role As a Senior Technical Program Manager (TPM), you will be a key force-multiplier within Confluent's engineering organization. Your primary responsibility is leading the execution of high-priority, "cannot-fail" programs across our engineering organization. This role requires driving crucial cross-functional alignment across Engineering, Product, Finance, and Security teams to ensure predictable delivery of foundational platform programs.

What You Will Do

  • Drive Complex Initiatives: Lead end-to-end delivery of large-scale technical programs such as FedRAMP, compliance readiness, or platform-wide architecture shifts that directly impact Confluent's scalability and operational excellence.
  • Technical Liaison: Translate high-level business goals into detailed technical requirements and communicate complex architecture trade-offs to non-technical stakeholders including VP and C-suite audiences.
  • Operational Excellence: Establish rigorous program management standards — clear milestones, KPIs, risk-mitigation strategies, and regular status reporting — to ensure predictable, on-time delivery.
  • Strategic Alignment: Partner with engineering and product leadership to prioritize roadmaps, resolve cross-team dependencies, and manage resource allocation for business-critical programs.
  • Stakeholder Management: Facilitate decision-making across global, distributed teams and manage relationships with key internal and external partners.
Preferred Education Master's Degree Required Technical And Professional Expertise
  • Experience: 5+ years in a technical program management role, specifically within cloud-native or high-scale software environments.
  • Technical Depth : Strong understanding of distributed systems, cloud platforms (AWS, GCP, or Azure), and SaaS platform engineering.
  • Leadership Style : Alignment with Confluent's values: Smart, Humble, and Empathetic; you thrive in fast-paced environments and "Get Stuff Done."
  • Proactive Problem-Solving: A results-driven mindset with the ability to navigate ambiguity, identify risks early, and drive resolution across complex dependencies.
  • Cross-Functional Collaboration: Proven ability to work across Engineering, Product, Finance, and Security teams to align on goals and deliver outcomes at scale.
  • Education : Bachelor's degree in Computer Science, Engineering, or a related technical field.
Preferred Technical And Professional Experience
  • Familiarity with Confluent Platform or Apache Kafka.
  • Experience building dashboards and reports using JQL, SQL, BigQuery, or Data Studio.
  • Background working with or within an SRE, platform engineering, or infrastructure organization.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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