Sales Associate / Customer Service Representative

September 18, 2026

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Overview:

Hey Buttercup! Wanna come work for the new hip and happening drybar in town? It's where all the fun starts!

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for enthusiastic, outgoing and experienced retail sales associates to provide excellent customer service to our clients. We want personality plus!!!

Our atmosphere is kind, loving, accepting, positive, uplifting, happy and fun!

Sales Associate / Customer Service Representative Benefits:

Competitive compensation plan with potential to make up to $40 per hour depending on performance
Free services
Flexible Hours
Discounts on all retail products
Clear career path to grow as a professional
Ongoing training
Advancement opportunities

Sales Associate / Customer Service Representative Qualifications:

1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
Excellent verbal communication skills
Willingness to be a team player
Positive energy
Previous experience with Point of Sale Systems strongly preferred
Previous salon/spa experience preferred but not required
High school diploma or equivalent
Ability to work at a sustained, fast pace
Excellent problem solving and troubleshooting skills
Track record in providing over-the-top, amazing customer service!
Ability to multitask with ease
Frequently required to stand and/or walk for duration of 6-8 hour long shifts
Has the technical ability and skills to operate a point of sale system
Problem solver – use logic and support resources to solve problems at the front desk
Maintains professional demeanor under pressure
Drybar follows all applicable federal, state and local laws regarding background checks

Legal Disclaimer: ©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...