Product Owner, AI – Agentforce Delivery

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Job Description • Manage overall delivery of targeted Agentforce delivery projects, acting as product owner to oversee and shape the overall solution and project manager to manage day to day work and customer relationships • Act as a “thought leader” for our customers, guiding the customer and NeuraFlash, part of Accenture team in the definition of use cases and business outcomes • Smoothly transition customers from the sales process to project delivery. This includes Reviewing the SOW and any partner-funding POs, defining project roles and responsibilities for kick off, and facilitating kick off and client onboarding • Plan, monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects • Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships • Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders • Manage NeuraFlash, part of Accenture project team members in the delivery of the solution • Readout documented and measured outcomes for live solutions prior to project closeout • Actively drive and participate in Agentforce Division internal initiatives to foster innovation and efficiencies through development of reusable assets and solutions Requirements • 5+ years of experience as a delivery leader overseeing AI-related implementation of business solutions on Salesforce or AWS platform across all phases of project delivery • Outstanding verbal and written communication skills to audiences of all levels • Experience working in a professional services/consulting environment • Experience leading delivery as project manager or scrum leader • Experience with estimation/sizing and SOW/Change Order contracting • Certified Salesforce Admin + Sales Cloud or Service Cloud Consultant certifications • Demonstrated track record of writing SOWs and Change Requests and managing scope Benefits • Remote & In-Person Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. • Travel Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. • Flexibility Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done. • Collaboration You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. • Celebrate Often We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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