Patient Access Specialist- Specialty RX - REMOTE

August 27, 2026

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About the position

The Patient Access Specialist supports patients referred to Option Care Health to receive Specialty Infusion Services by coordinating referrals, intake documentation, and cross-functional communication to ensure a seamless transition into care. This role partners closely with referral sources, sales, pharmacy, nursing, and internal teams to support timely access to therapy while delivering a consistent, high-quality experience for patients and referral partners.

Responsibilities

Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
Creates, communicates and obtains all required documentation for new referrals.
Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
Assist Supervisor and Manager with special assignments as needed.

Requirements

High school diploma or equivalent is required.
Minimum of two years of experience in related experience required.
Ability to multi-task and support numerous referrals/priorities at one time.
Ability to work in a fast past environment.
Must be detail-oriented and have a high degree of quality focus.
High degree of customer service skills required.
Ability to trouble shoot, problem solves and collaborate with cross-functional team members across sales and operation functions.

Nice-to-haves

Previous healthcare/medical billing experience preferred.
May perform other duties as assigned

Benefits

Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs

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