LPN Healthcare Advocate (Remote 1099)

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<h2><strong>About Solace</strong></h2><p style="min-height:1.5em">Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.</p><p style="min-height:1.5em">We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.</p><p style="min-height:1.5em">Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.</p><p style="min-height:1.5em"><em><strong>Read more in our Bloomberg funding announcement </strong></em><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.bloomberg.com/news/articles/2026-02-10/vcs-give-solace-health-1-billion-valuation-for-patient-advocacy-tech?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTc3MDczMDg4MywiZXhwIjoxNzcxMzM1NjgzLCJhcnRpY2xlSWQiOiJUQThVUzhLR0NURzEwMCIsImJjb25uZWN0SWQiOiJBRDYxODI0MTc0ODM0MTk0QTRENUZFNzkwMzNGMDJGNSJ9.TE2pFUAOQAPMUXFlzoQ7zeJvctq7cSibbZqtIwhW-2U&leadSource=uverify+wall"><em><strong>here</strong></em></a><em><strong>.</strong></em></p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>About the Role</strong></p><p style="min-height:1.5em">As an LPN Healthcare Advocate with Solace, you'll work with Medicare patients throughout their healthcare journey.<br><br>In the LPN Advocate role, you will guide patients through difficult and complex health concerns and help them achieve their health and wellness goals while also addressing their Social Determinants of Health (SDOH). You’ll be an empathetic listener and an action-oriented guide who will work to actually resolve patient's problems.</p><p style="min-height:1.5em"><br><em><strong>PLEASE NOTE:</strong> this is a 1099 contract position. You will set your own hours and can work part-time, full-time, or anything in between. This role is 100% remote. All patient interactions are performed via video or phone call. </em></p><p style="min-height:1.5em"><br><strong>What You’ll Do</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Learn Solace's proprietary system, tools, technology, and expectations, while also providing your unique experience in every interaction.</p></li><li><p style="min-height:1.5em">Build strong, trusting relationships with patients, where listening and empathy are the foundation for every interaction.</p></li><li><p style="min-height:1.5em">Be able to identify and prioritize patients’ needs and build out a care plan to ensure consistent action over time. </p></li><li><p style="min-height:1.5em">Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.</p></li></ul><p style="min-height:1.5em"><br><strong>What You Bring to the Table</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">LPN license in good standing.</p></li><li><p style="min-height:1.5em">Experience working with diverse patient populations.</p></li><li><p style="min-height:1.5em">Empathy: You care deeply about people and have a drive to fight for those who can't fight for themselves.</p></li><li><p style="min-height:1.5em">Clinical and Organizational Skills: You can balance multiple tasks and work under pressure.</p></li><li><p style="min-height:1.5em">Technical Adaptation: You're able to learn new systems quickly and efficiently. </p></li><li><p style="min-height:1.5em">A Bias Toward Action: When you see something needs to get done, you step in and take care of it. </p></li></ul><p style="min-height:1.5em"><em>Applicants must be based in the United States.</em></p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Up for the Challenge? </strong></p><p style="min-height:1.5em">We look forward to meeting you.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Fraudulent Recruitment Advisory:</strong> Solace Health will <strong>NEVER</strong> request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or <a target="_blank" rel="noopener noreferrer nofollow" href="http://ashbyhq.com">ashbyhq.com</a>. Report suspicious activity to recruiting@solace.health or advocate@solace.health.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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